We were delighted with our room. It was clean, spacious and luxurious, just as described on the website. The hotel was situated in a quiet street in old town Quito. It was within walking distance to many attractions and in fact was itself a historical building. The hotel staff were friendly and accommodating. They provided and shared aspects of their culture with us daily.
Yvonne
February 2025
We cannot say enough great things about this hotel. Definitely next level luxury in terms of service and comfort.
Melissa
December 2024
The property is well curated and small so it really feels like a boutique hotel. It has a pool and a terrace even though it was always too cold to use them while we stayed. Breakfast was nice and the staff was nice.
Antonia
August 2023
This was the most stunning and comfortable hotel we stayed in while we were in Ecuador! It is on a quiet charming street and everything is clean and bright. Wonderful views from the bar area!!
Lacy
August 2024
We stayed at Illa Experience for our last night in Ecuador and Galapagos. It’s an exceptionally designed small hotel with stunning rooms, interior furnishing and views. We loved our suit and double-shower! We dined at the restaurant which provided exceptional dining experience. Breakfast was also wonderful. Staff and services were exceptional!
Maria
July 2023
There are no words to describe the wonderful staff, the beautiful hotel surroundings, or the lovely accommodations that are all part of the Illa Experience. To a person, all the staff made sure to make our stay a memorable one. We sampled great wines with the help of sommmalier, Francisco. We attended special events in the lobby each night presented by the staff. We had one of the most amazing and memorable dinners with chef, Juan Carlos at the helm. One of us was ill and the staff did everything they could to help us including making special chicken soup and checking on us regularly. We had a very early flight to the Galapagos and came downstairs to find coffee, tea, and a sack lunch waiting for us. We hope this review encourages others to stay at the Illa Experience. They will not be disappointed. We think of and miss the staff to this day.
Robin
February 2022
This hotel is a true gem. Beautifully renovated. Stylishly decorated. Impeccably clean. Everything we could ask for and more. But what makes this place a redo is the staff. Exceptional! The wonderful type of people you’d like to be friends with. They went out of their way to make our stay memorable and that’s what our stay here will always be…..unforgettable!
Meandra
June 2022
Everything
Brian
April 2024
Impeccable service. At all hours the staff anticipated and deliver service far beyond the level of Four Seasons Hotels. We returned multiple times because we simply love the hospitality. The property is beautifully appointed. Uniquely boutique. The radiant heat flooring and mirrors demonstrates the meticulous level of detail. Daily evening activities drawing from local talents from artisanal ice cream making to painting were lovely as well.
Keereepart
November 2021
The property has luxurious ambiance and old charm. The staff are always helping and really go above and beyond the call of duty. The heated floors in the hotel rooms are so unique. The staff provided us with a complimentary tea and wine and cookie platter due to the issues we had with the wifi.
Paige
September 2021
Reservations:
+1-833-728-2041